Privacy Policy

Overview

This Privacy Policy explains how Zacose (“we,” “us,” or “our”) collects, uses, and shares information when you visit or use our website, products, and services (collectively, the “Services”). By using the Services, you agree to the practices described below.

Information We Collect

We collect information in the following categories:

1. Information You Provide

   • Account details such as name, email address, company name, and login credentials.
   • Payment and billing information needed to process transactions (handled by our payment processors).
   • Support and communications such as messages, feedback, and files you share with us.

2. Information Collected Automatically

   • Usage data including pages viewed, features used, and actions taken within the Services.
   • Device and connection data such as IP address, browser type, operating system, and device identifiers.
   • Cookies and similar technologies to remember preferences, measure performance, and improve user experience.

3. Information from Third Parties

   • Payment processors may share limited information confirming payment status.
   • Analytics providers may share aggregated or pseudonymous insights about usage.

How We Use Information

We use information to:

• Provide, maintain, and improve the Services.
• Process payments and manage subscriptions.
• Personalize your experience and recommend relevant features.
• Monitor and protect the security, integrity, and availability of the Services.
• Communicate service updates, product information, and support responses.
• Comply with legal obligations and enforce our terms.

Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service providers who help us operate the Services (e.g., hosting, analytics, support tools) under confidentiality obligations.
• Payment processors to complete transactions.
• Legal or compliance reasons to respond to lawful requests or protect our rights, users, or the public.
• Business transfers in connection with a merger, acquisition, or asset sale.

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in and remember preferences.
• Analyze traffic and performance.
• Enable core functionality.

You can control cookies through your browser settings. Note that disabling cookies may affect certain features.

Data Retention

We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. We may anonymize or aggregate information for analytics and product improvement.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

International Transfers

Your information may be processed in countries other than your own. When we transfer data, we use appropriate safeguards consistent with applicable law.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also object to certain processing or request data portability. To exercise these rights, contact us at [email protected].

Children’s Privacy

The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice as required by law.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Zacose Email: [email protected]

By using Zacose, you consent to this Privacy Policy.